Privacy policy

Last updated: January 15, 2026

Terms & Conditions

Welcome to Haven Hearth. By accessing our website or making a purchase, you agree to comply with the following terms and conditions.

1. Product Authenticity

All products sold under Haven Hearth are handcrafted by local artisans. Variations in colour, texture, shape, or finish are natural characteristics and not defects.

2. Use of Website

You agree not to:

• Copy or reproduce content
• Misuse the website
• Attempt to disrupt functionality
• Use product photos or descriptions without permission

3. Order Acceptance

Orders may be declined or delayed in cases of:

• Payment issues
• Incorrect information
• Unavailability of materials
• Custom orders requiring design confirmation

4.4 Pricing & Availability

Prices may change without prior notice.

Availability of items is subject to stock and artisan capacity.

5. Intellectual Property

All content, logos, text, and imagery on the website are the exclusive property of Haven Hearth.

6. Liability

Haven Hearth is not responsible for delays caused by:

• Customs
• Courier delays
• Weather
• Strikes
• Force majeure events

7. Customer Information

We ensure confidentiality of customer details and do not share data with third parties except logistics partners involved in delivering your order.